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What Client Service Lessons Can Be Learned From Hurricane Irene

Posted by Frank Spector | Aug 30, 2011 | 0 Comments

The most frequently asked question in Maryland this week (after asking all your friends and family whether they have power) is “Have you called BGE to see when power will be restored?”  For those of us, including me, who made numerous calls and had to push 1, push 2, push3…, the customer service experience was frustrating. The rantings on the Facebook and Twitter posts I saw prove it.

So why in the world would I be blogging about this? Because client service is something I take very seriously at my law firm.  For those who have been injured due to medical malpractice or automobile and truck accidents, I understand how important it is for my clients to be able to talk to a lawyer right away.

When you call my law firm, the first thing you will experience is a pleasant voice on the other end of the line.  The next thing you will experience is that Frank Spector will discuss your case with you. I am interested in hearing your story. You won't feel rushed.  This type of excellent service continues throughout your case.

At Frank Spector Law, I know that first impressions are important. I want you to feel comfortable from the first moment you call.  You can reach me toll free at 1-800-299-HURT or by email at [email protected].  I have a contact form on this page where you can tell me about your case 24/7.

About the Author

Frank Spector

Welcome to my profile page. Choosing a lawyer is a big decision. Here is some information so you can get to know me better. I am the third generation of lawyers in my family. I saw how lawyers can help people get justice for their injuries. So for over 30 years, I have helped those injured by m...


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Frank Spector Law is committed to answering your questions about Medical Malpractice, Birth Injury - Cerebral Palsy, Birth Injury - Erb's Palsy, Birth Injury - Development Delay, Wrongful Death, Surgical Errors, Emergency Room Malpractice, Misdiagnosis, Medication Errors, and Nursing Home Neglect law issues in Maryland.

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